- Payment Policy
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Term & Condition
Once the order is placed, a customer shall be forwarded to payumoney's website where they will have options to choose from various means of payment like Debit Card, Credit Card, Net Banking etc.
Please be assured the payment collected by Payment Aggregator is completely safe and secure till the order reaches you.
In case the payment is not getting through inpite of repeated trials, you also have the option to pay directly to our bank and we shall process the order.
Our Banking Deails are :
Name : Agrawals Sweets
Bank : State Bank Of India
Account No : 32417623482
Account Type : Current Account
IFSC Code : SBIN0030450
Brand Address : Scheme No. 54, A.B. Road, Indore
Once the pyment is done kindly drop a confirmation mail on firstname.lastname@example.org and we shall do the rest.
Shipping & Delivery
1.) In order to ensure efficient and prompt Deliveries, orders are shipped through reputed courier companies and if there is no courier service available in your area, we may try to ship your items via Government Registered Book post or Speed post.
2.) Orders are shipped from our side mostly on the same day or next day. We ship throughout the week, except Sunday & Public holidays.
3.) Agrawalsdelight.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).
4.) All major credit cards are accepted.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +91-731-2900130 or email to email@example.com, and we shall assist you as soon as possible. Alternatively, you can post your queries on our chat window for a faster response.
Shipping Charges :
Our shipping charge is based on the total weight of the products in one order.
To ensure that the shipping cost is not heavy on your pocket, we operate on a flat shipping cost as per the Invoice Value for deliveries across India.
And that’s not all! We shall be sending you coupons from time to time for various offers and promotions and free deliveries, so kindly register yourself on our Home Page and do check your inbox from time to time for our offers.
International Deliveries :
Agrawalsdelight.com is currently shipping to a host of countires. For complete list of countries kindly check the check out page.
Currently, there’s a minimum order weight that one needs to order. The minimum required weight is 2 kilograms
You can also reach us at firstname.lastname@example.org , and +91 9977916622
Privacy & Security
Agrawalsdelight.com is a registered trademark of Agrawal’s Sweets and Agrawal’s Sweets is solely responsible for all the decisions pertaining to working, promotion, order management etc on this website.
The personal information so collected is used to market, study, analysis and improve the services offered by us and our subsidiaries/associates and also to contact you with updates to the web site or for other marketing and internal business analytical purposes.
Returns & Replacements
In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through any of the below mentioned channels:
Contact at 0731-2900130/ Mon-Sat 10 am to 6 pm
Filling up the 'Contact Us' form using the following link http://Agrawalsdelight.com,
Upon receiving Your complaint, Agrawalsdelight.com shall verify the authenticity and the nature of the complaint and if Agrawalsdelight.com is convinced that the complaint is genuine, Agrawalsdelight.com will make effort for a replacement. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, Agrawalsdelight.com reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by Agrawalsdelight.com in this regard.
Before accepting shipment of any product, kindly ensure that the product's packaging is not damaged or tampered. If You observe that the package is damaged or tampered, request You to refuse to accept delivery and inform Agrawalsdelight.com at the earliest. The return process of the product may be restricted by Agrawalsdelight.com depending on the nature and category of the product.
In order to return any products sold through the Website, You are required to comply with the below mentioned conditions, viz:
1. Please notify Agrawalsdelight.com of receipt of a damaged/ defective product/service within 24-hours of delivery to you. If you are unable to do so within 24-hours, Agrawalsdelight.com shall not be held liable for the failure to replace the order,
2. Products should be unused
3. Agrawalsdelight.com will arrange pick-up of the damaged/defective product through its own logistics partner. In the event Agrawalsdelight.com is unable to do so, Agrawalsdelight.com will notify you regarding the same and you will be required to dispatch the product using a reputed courier in your respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by the logistics team upon prior consultation with Agrawalsdelight.com
4. Products should be returned in their original packaging along with the original price tags, labels, barcodes and invoices etc.
5. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit.
6. The returned products are subject to verification and checks by Agrawalsdelight.com in order to determine the legitimacy of the complaint/ return.
In the event the return of a product is duly accepted by Agrawalsdelight.com, the value of such product, as originally paid by you during acceptance of delivery of product or otherwise, will be refunded to you. Refund will be processed based on the mode of payment and Agrawalsdelight.com or the approved payment gateway will credit your refunds directly into your debit/credit card or online accounts or provide you with a cheque in this regard. Refunds will be subject to the following:
Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by Agrawalsdelight.com.
TERMS & CONDITIONS
Agrawalsdelight.com is a registered trademark of Agrawal’s Delight and Agrawal’s Delight is solely responsible for all the acts pertaining to this website.
Agrawal’s Sweets and/or its affiliates ("Agrawal’s Delight") provide website features and other products and services to you when you visit or shop at www.agrawalsdelight.com to use our products or services. Agrawal’s Sweets provides the services subject to the following conditions.
By using Products or Services through www.agrawalsdelight.com, you willfully and unconditionally agree to these conditions.